- We will accept returns of goods purchased from our on line store within 30 days of the initial shipment date.
- If you are not satisfied with your product simply return it in clean & sellable condition, with the original packaging & proof of purchase for a refund less shipping costs.
- We will gladly exchange the goods for a different size.
- Please note, that as there are differences in the pricing for different sizes, a credit exchange for or additional charges may apply.
- Petxcite offers a 30 day Product Guarantee, if the goods you receive are faulty, then simply return the item within 30 days of the original shipment date & we will replace it.
- The original shipping expenses will be reimbursed to you.
- We do not pay for return shipping unless the item is damaged or defective.
- Returned goods must have any original tags & packaging, be clean & in sellable condition.
- Proof of purchase is required when returning goods.
- We can not accept returns when a product has been used.