Easy Returns Policy

Returns

  • We will accept returns of goods purchased from our on line store within 30 days of the initial shipment date.
  • If you are not satisfied with your product simply return it in clean & sellable condition, with the original packaging & proof of purchase for a refund less shipping costs.

Exchanges

  • We will gladly exchange the goods for a different size.
  • Please note, that as there are  differences in the pricing for different  sizes,  a credit exchange for or additional charges may apply.

Sellers Warranty

  • Petxcite offers a 30 day Product Guarantee, if the goods you receive are faulty, then simply return the item within 30 days of the original shipment date & we will replace it.
  • The original shipping expenses will be reimbursed to you.

Important Information

  • We do not pay for return shipping unless the item is damaged or defective.
  • Returned goods must have any original tags & packaging, be clean & in sellable condition.
  • Proof of purchase is required when returning goods.
  • We can not accept returns when a product has been used.