Our Guarantee for our Returns Policy is that we will accept returns of goods purchased from our on line store within 30 days of the initial shipment date.
If you are not satisfied with your product simply return it in clean & sellable condition, with the original packaging & proof of purchase, for a refund less shipping costs.
EXCHANGES
We will gladly exchange the goods for a different size.
Please note that as there are differences in the pricing for different sizes, a credit exchange for or additional charges may apply.
SELLERS WARRANTY
Petxcite offers a 30 day Product Guarantee, if the goods you receive are faulty, then simply return the item within 30 days of the original shipment date & we will replace it.
The original shipping expenses will be reimbursed to you.
IMPORTANT INFORMATION
We do not pay for return shipping unless the item is damaged or defective.
Returned goods must have any original tags & packaging, be clean & in sellable condition.
Proof of purchase is required when returning goods.
We cannot accept returns when a product has been used.
